ANNOUNCEMENTS

ONE ON ONE WITH BOARD PRESIDENT GERRY GUIDICE

One on One originally scheduled for this evening has been changed to Monday, December 16^th from 5:30pm – 7:00pm

Board President, Gerry Guidice will be available on December 16^th for any of your HOA concerns.

2020 MAINTENANCE FEE

Please be reminded that beginning January 1^st the Monthly Maintenance fee will be going up to $392.00 per month

If you pay via online banking or direct debit through ClickPay you must verify that the new amount will be properly deducted and paid to your maintenance account. You should contact ClickPay at 1-888-354-0135, Option 1, to confirm that the $392 will be deducted for January 1, 2020.

If you pay via online banking or by check with a coupon booklet, please note there is a NEW mailing address.  If you send payments to the old lockbox address in Newark in January, your payment will not be received and you will be charged a LATE FEE.

Please note that on the 15^th of each month a late fee is assessed to all accounts with no payment recorded. For your convenience, below we have listed current payment options.

Option 1 – Check

Please put your 12 digit account number on your check, include payment coupon and mail payment to:

Regency at Monroe HOA

C/O FirstService Residential

PO Box 310

Emerson, NJ 07630-0310

Generally, checks with accurate account numbers are deposited and posted the same day provided the payments are received by lockbox by 12:00 PM EST. The approximate USPS mailing time is 3-5 business days. Please allow ample mailing time and be sure to take holidays and weekends into consideration when mailing your payment.

Note: Common reasons for delays are missing or incorrect account number on a check and/or no coupon included.

Option 2 – Online Banking

Payments should be made payable to your Regency at Monroe HOA and directed to:

Regency at Monroe HOA

C/O FirstService Residential

PO Box 310

Emerson, NJ 07630-0310

Account number: Your 12 digit FirstService Residential account number (found on your coupon book).

If your bank requires a customer service phone number to add a new payee, please use 800-870-0010.

Depending upon your banking institution, your online banking is processed either by the bank withdrawing the funds and mailing an actual check to the lockbox mailing address, or by withdrawing the funds and sending an electronic payment to the lockbox.

Please note that with either banking institution remittance method noted above, the date a homeowner designates or instructs their bank to issue payment (and the date their statement shows as having monies removed) is not the date the payment is received by the lockbox. If a paper check is issued, approximate USPS mailing time is 3-5 business days. Electronic payments typically take one business day to process and post. Please allow ample mailing and processing time when managing your online banking and be sure to account for weekends and holidays.

Note: A common cause of delays is including spaces or dashes to your account number. Your correct account number does not include any spaces or dashes.

Option 3 – ClickPay

ClickPay is a third party service provider which includes online payment options. The options provided are as follows:

• ACH (checking/savings) – This payment type has no fee and takes one business to process and post.
• Credit/Debit Cards – This payment type has an additional fee of 2.95% per transaction and takes 3-4 business days to process and post.

The payment options described above can be accessed at www.Clickpay.com/FirstService. In order to create an account, a valid e-mail address and your 12 digit account number coupon booklet is needed. Timelines above apply to payments made before 9:00 PM EST.

You can log in and make one-time payments at any time or can set up recurring payments. Recurring payment options are as follows:

• Pay Full Amount Due: This option will pay the total balance as of the date scheduled for payment.
• Full Amount up to a Maximum: This option will pay the total balance as of the date scheduled for payment up to a set limit.
• Pay Recurring Charges and Schedule Assessments: This option will only include scheduled recurring charges and will not include variable one-time charges.
• Pay a Fixed Amount: This option will pay an amount specified by the payor.

Selecting 1 of the 2 BOLDED options ensures that the CORRECT amount will always be paid on your account.

ClickPay can be reached at 1-888-354-0135.

Stephanie Harmon
Property Manager